Terms of service
Last updated: May 26, 2026
This website is operated by Shep Rose Official. Throughout the site, the terms “we,” “us,” and “our” refer to Shep Rose Official. By visiting this website, using our online store, or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional policies referenced here or available by hyperlink.
These Terms of Service apply to all users of the site, including browsers, customers, vendors, and contributors of content.
Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not access the website or purchase products from the store.
Online Store Terms
By placing an order through this website, you confirm that the information you provide is accurate, current, and complete.
You agree not to use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using this website or purchasing from our store.
We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.
Products and Availability
We sell books and related merchandise through this website.
We make every effort to display our products, descriptions, images, pricing, and availability as accurately as possible. However, we do not guarantee that all information on the site is complete, current, or error-free.
Product images may vary slightly from the item received due to screen settings, printing variations, packaging, signed editions, or production differences.
We reserve the right to correct errors, update product information, change pricing, or cancel orders affected by incorrect information.
Orders and Payment
All prices are listed in U.S. dollars unless otherwise stated.
Payment is due at the time of purchase. Orders will not be processed until payment has been successfully authorized.
After placing an order, you may receive an order confirmation email. This confirms that we have received your order, but it does not guarantee acceptance or fulfillment.
We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, unauthorized resale, incorrect pricing, product availability, or violation of these Terms of Service.
If your order is canceled after payment has been processed, we will issue a refund to the original payment method.
Shipping and Delivery
Orders will be shipped to the address provided at checkout. Customers are responsible for entering accurate and complete shipping information.
We are not responsible for delays or delivery issues caused by incorrect addresses, carrier delays, customs processing, weather, natural disasters, or other circumstances outside our control.
Estimated shipping times are provided for convenience and are not guaranteed unless expressly stated.
If a shipment is delayed beyond the stated timeframe, we will notify customers where required and provide any options required by applicable law.
Preorders
If a product is sold as a preorder, the expected shipping timeframe will be provided on the product page, at checkout, or in related communications.
Preorder dates are estimates and may change due to printing, production, fulfillment, shipping, or other delays.
If there is a significant delay in fulfillment, we will notify customers using the email address provided at checkout and, where required, offer the option to accept the delay or cancel the order for a refund.
International Orders
We ship select orders internationally where available.
International customers are responsible for all customs duties, taxes, VAT, import fees, brokerage fees, and other charges required by their country. These charges are not included in the product price or shipping cost unless clearly stated at checkout.
We are not responsible for delays caused by customs, international carriers, or local delivery services.
If an international order is refused, unclaimed, or returned due to unpaid customs fees, incorrect address information, or failure to collect the package, the customer may be responsible for the original shipping cost, return shipping cost, and any fees charged by the carrier. Any refund, if applicable, may be reduced by those costs, except where prohibited by law.
Nothing in these Terms of Service is intended to limit any mandatory consumer rights that may apply in your country of residence.
Returns and Refunds
Returns, refunds, damaged items, incorrect orders, preorder cancellations, and international order issues are governed by our Return & Refund Policy.
Please review that policy before placing an order.
Signed or Personalized Products
Signed, personalized, or specially inscribed books may be offered from time to time.
Because these items are custom or limited in nature, they may be final sale and may not be eligible for return or refund except where required by applicable law or as stated in our Return & Refund Policy.
We cannot guarantee the exact placement, appearance, or wording of a signature or inscription unless expressly confirmed in writing.
Promotions and Discounts
Promotions, discount codes, and special offers are valid only during the stated promotional period and are subject to any additional terms provided with the offer.
Discounts may not be applied retroactively to previous purchases unless expressly stated.
We reserve the right to modify, suspend, or cancel any promotion at any time.
Website Content and Intellectual Property
All content on this website, including text, images, graphics, logos, artwork, photographs, product descriptions, videos, design elements, and other materials, is owned by or licensed to Shep Rose Official and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, display, sell, or use any website content for commercial purposes without prior written permission.
The names, logos, branding, likenesses, and other identifying elements associated with Shep Rose Official may not be used without prior written permission.
Nothing on this website grants you any right or license to use any name, image, likeness, trademark, logo, or other protected material.
User Conduct
You agree not to use this website for any unlawful, harmful, fraudulent, abusive, or disruptive purpose.
You agree not to:
- Violate any applicable law or regulation
- Interfere with the security or operation of the website
- Attempt to gain unauthorized access to the website or related systems
- Use the website to transmit harmful code, spam, or malicious content
- Copy, scrape, or misuse website content
- Misrepresent your identity or payment information
- Purchase products for unauthorized resale without permission
We reserve the right to restrict or terminate access to the website for any user who violates these Terms of Service.
Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, email communication, fraud prevention, and other business operations.
We are not responsible for the content, policies, actions, or practices of third-party websites or service providers. Your use of third-party services may be subject to their own terms and privacy policies.
Privacy
Your use of this website is also governed by our Privacy Policy.
By using this website or placing an order, you acknowledge that certain personal information may be collected and used to process orders, provide customer service, prevent fraud, and operate the website.
No Warranties
This website and all products and services are provided “as is” and “as available,” except as expressly stated otherwise.
We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or other harmful components.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the fullest extent permitted by law, Shep Rose Official and its owners, employees, partners, service providers, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website, your purchase of products, shipping delays, loss of data, loss of profits, or inability to use the website.
Our total liability for any claim related to an order will not exceed the amount paid for that order, except where prohibited by applicable law.
Indemnification
You agree to indemnify and hold harmless Shep Rose Official and its owners, employees, partners, service providers, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms of Service, misuse of the website, violation of law, or infringement of another person’s rights.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted means you accept the revised Terms of Service.
Governing Law
These Terms of Service are governed by the laws of the State of South Carolina, United States, without regard to conflict of law principles, except where prohibited by applicable consumer protection laws.
International customers may also have mandatory consumer rights in their country of residence that cannot be excluded by these Terms.
Contact Information
For questions about these Terms of Service, your order, or this website, please contact us at: